Refund Policy
Confirm the applicable refund conditions before paying for reseller credits or account access.
Before you pay
This website does not collect payments through a checkout. Request the written order and refund conditions associated with your quotation before making any payment.
Credits and activations
Ask how refund eligibility changes after credits are added, an account is created, an activation is used or a renewal is processed. Do not assume unused or activated credits are refundable.
Testing and compatibility
Where a test is available, confirm its restrictions and check the intended devices and players. A test does not establish a refund guarantee for a later order.
Requesting a review
For an order-related enquiry, provide the order reference, purchase date and a concise description through the Contact form. Do not include payment credentials or passwords.
Written conditions
Any refund decision must be assessed under the written terms applicable to the order and any rights that apply. This website does not promise a blanket refund period. Last updated: 5 October 2026.